poky Legal Notice

A user in Bandung downloads the poky app, creates an account, and verifies their identity with a government-issued ID. Before accessing live-dealer tables, Liga 1 sportsbook, or slot games, they must confirm that their local jurisdiction permits such activity. We at poky do not assume this compliance—it is the user's responsibility.

This legal notice outlines the jurisdictional boundaries within which we operate poky, the eligibility criteria for account holders, and the principles governing data protection, intellectual property, and liability. Our service is available only where local law permits, and users must independently verify their eligibility before opening an account or placing bets.

Service Availability and Jurisdictional Restrictions

We do not offer our services in jurisdictions where online wagering is explicitly prohibited by law. Users are solely responsible for verifying that access to poky and participation in our sportsbook, live-dealer tables, slots, or esports markets comply with the laws and regulations of their own jurisdiction. We assume no liability for users who access poky from a restricted jurisdiction.

Users in Indonesia should check provincial and national regulations governing online gaming. Users in other regions must conduct their own legal review. poky does not offer services in jurisdictions where we determine that online gaming is restricted, and we reserve the right to identify and block access from such regions.

Account Eligibility and User Obligations

By creating a poky account, you represent and warrant that:

• You are of legal age to participate in online gaming in your jurisdiction.
• You are not a resident of a jurisdiction where online wagering is prohibited by law.
• Your use of poky complies with all applicable local, regional, and national laws.
• The information you provide during registration is accurate, complete, and not misleading.
• You have not been barred or restricted from using online gaming platforms by any regulatory authority.

We at poky reserve the right to request additional documentation to verify compliance with these eligibility criteria at any time. If we determine that you do not meet these requirements, or if you have misrepresented your eligibility, we may suspend or terminate your account without notice.

Data, Intellectual Property, and Liability on poky

Data Protection and Privacy

We at poky collect and process personal information (name, address, government ID, payment details, account activity) to verify your identity, process payments, comply with anti-money-laundering regulations, and provide customer support. Our Privacy Policy (available on poky.bet) describes how we handle your data in full. We use industry-standard encryption and security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

By using poky, you consent to the collection, storage, and processing of your personal data as described in our Privacy Policy. We do not sell your data to third parties for marketing purposes. We share data with payment processors, identity-verification vendors, and legal authorities only where required by law or to complete a transaction.

Intellectual Property

All content on poky—including logos, game graphics, interface design, live-dealer video feeds, sportsbook odds data, and written materials—is the intellectual property of poky or our licensors. You may not copy, reproduce, distribute, or modify any content without our express written permission. Unauthorized use of poky intellectual property may result in legal action.

Limitation of Liability

poky provides our platform on an "as-is" basis. We do not warrant that our service will be uninterrupted, error-free, or secure at all times. We are not liable for:

• Indirect, incidental, or consequential damages (lost earnings, business interruption, emotional distress).
• Technical failures, server downtime, or service interruptions beyond our reasonable control.
• Unauthorized access to your account if you failed to protect your credentials.
• Your use of poky from a restricted jurisdiction or violation of local law.
• Disputes arising from live-dealer game outcomes, sportsbook results, or slot-game outcomes if those outcomes have been settled by our systems according to our rules.

Our aggregate liability to you for any claim arising from your use of poky is limited to the amount of funds in your poky account at the time the claim arises.

Dispute Resolution and Legal Jurisdiction

If you believe poky has violated these terms or our policies, you may contact our support team via in-app chat, email, or ticket system. We will investigate your complaint and respond within 1–3 business days. poky disputes are governed by the laws applicable to the jurisdiction from which you access our platform. Any legal action arising from your use of poky must be brought in a court of competent jurisdiction in that region. We encourage users to pursue dispute resolution through our internal processes before pursuing legal action.

Contact and Legal Inquiries

For legal inquiries, jurisdiction questions, or concerns about poky's compliance with local law, you may contact our support team. We maintain multilingual support (English and Indonesian) via live chat during business hours, email, and in-app ticket system. For formal legal matters, written communication via email ensures proper documentation and review by our legal team. Our response time for legal inquiries is typically 3–5 business days.

We at poky remain committed to transparent operation and compliance with applicable law in all jurisdictions where we offer our service. These terms are subject to change at any time. Continued use of poky after we publish changes constitutes your acceptance of updated terms. We recommend reviewing this legal notice periodically to stay informed of any modifications.